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Pick-n-Pull – Otomatisasi Identitas & Penolakan Berbasis API

【Pendahuluan】Pick-n-Pull adalah jaringan ritel daur ulang otomotif skala besar dan layanan swalayan yang tersebar di seluruh Amerika Serikat. Pelanggan wajib menandatangani surat pernyataan penolakan tanggung jawab sebelum memasuki area pemulihan, sehingga diperlukan verifikasi identitas yang cepat dan aman.
【Kata Kunci】

Challenges

· Managing extremely high volumes of daily customer entries

· Preventing fraud and identity mismatches

· Eliminating manual front-desk processes

· Integrating waiver systems with POS/ticketing systems

Solution
We delivered a
Custom API-Integrated Kiosk Solution featuring automated identity verification and real-time data integration.

Key capabilities included:

· Automated photo capture linked to waiver records

· Real-time API integration with ticketing systems

· Instant ticket-waiver association

· Self-service kiosk deployment across locations

Results (Quantifiable Impact)

· Processed 1,000,000+ digital waivers annually

· Reduced check-in processing time by 75%

· Achieved 100% identity verification linkage

· Eliminated manual data entry across all locations

Technical Highlights

· Real-time API bridge between waiver and POS systems

· Automated identity capture and verification workflows

· High-performance kiosk system for large-scale deployment